Vignette Community Applications
Give your Web visitors a voice. Vignette Community Applications lets organizations add features like blogs, wikis and forums to any Web property to improve transparency and increase interaction with key audiences. With Vignette Community Applications, organizations can craft customized communities to best engage with their target audiences.
Blogs, wikis and forums can improve any Web experience
Inside your business. In addition to very commonly used 'development/R&D wikis', a software company may leverage forums or blogs to solicit feedback from customers throughout each phase of a product's lifecycle.
To help customers help themselves. Adding peer support can dramatically improve customer care. Implementing a customer care forum, for example, lets peers help each other get resolution to issues, often faster than the organization normally can respond. Such forums also can provide a place for transparent responses to issues and updates on what is being fixed.
To increase brick & mortar business. A shopping center engages a local celebrity blogger to highlight the new fashion trends and link out to stores in the center that offer the latest and greatest gear, keeping even the least fashion savvy in the know.
Easily integrates with Vignette and other Web technologies
Vignette Community Applications can be deployed into virtually any Web environment. Vignette customers can leverage the product's lightweight Web services approach to integrate Vignette Community Applications with Vignette Dynamic Portal and Vignette Portal while supporting standards-based interoperability with third party environments.
Vignette Community Applications is part of Vignette's Community product line. A unified framework supports all of these products, and allows organizations to deploy or enhance new capabilities as they are required. The entire product line relies on a single, simplified management and maintenance infrastructure.
Vignette Community Application Features
Blogs. Establish an easy-to-moderate online channel of communication with your audiences that gives you an informal way to connect with them and enables them to participate in more informal conversations with your organization and each other.
Wikis. Modular and configurable, wikis provide a means to aggregate audience knowledge. Wikis provide a dynamic and friendly mechanism in support of self-service and peer-to-peer sharing which yields accurate and pertinent information.
Forums. Forums provide yet another bi-directional avenue for audience participation, edification and contribution. Forums often spawn influential leaders who can be of benefit to your organization both within the forum context and elsewhere.
Moderation. Protect the quality of content on your site and your brand with easy-to-use dashboards that let you approve or reject user-generated content.
Blogs, Wikis and Forums enable engaging and social Web experiences.
