Solutions
Vignette Web Experience Platform
The Vignette Web Experience Platform powers some of the world's most extensive, most popular and most lucrative Web sites. Organisations trust us with their all-important online presence because no matter what they need to accomplish — sell millions of dollars worth of hotel rooms every day, provide ten million people with a personalised view of the wonders of space, foster a global Web-based community of women or deliver movies and television to millions of subscribers' televisions, computers and mobile devices — they know that our software lets them deliver precisely the online experience that their particular Web strategy requires.
Vignette Imaging and Workflow
Vignette's Imaging and Workflow solutions help organisations deliver content-based business processes to customers through online and traditional channels. As a result, organisations gain operational efficiencies and build and retain a history of all customer interactions, preferences and documentation across multiple products, media and channels. This improves service levels and boosts productivity by giving employees, business partners and agents immediate access to all processes and content concerning the customer. The customer's experience is more engaging, personalised and consistent, leading to improved retention and driving new opportunities for growth.
Vignette Industry Solutions
In addition to its industry-agnostic solutions, Vignette offers two industry-focused solutions. The first helps Healthcare organisations improve their management and delivery of medical content. The other addresses the content management and delivery challenges faced by organisations in the converging Telecommunications, Media and Entertainment industries.